With IT Support Service Level Agreement, your critical IT systems and data are protected 24/7 even when you are fast asleep dreaming up new ways to grow your business.
A IT Support Service Level Agreement relationship with Pison Computers results in a predictable, proactive approach to the management and maintenance of your critical IT systems. We use a state of the art remote monitoring and management (RMM) system to:
Proactively monitor the health and performance of your IT assets 24/7
Optimize your IT systems and network to help increase stability and reliability
Respond with rapid remote remediation when there is a problem.?
We do not promote a one-size fits all approach. The managed services relationship is based on your specific business and IT needs. With Pison Computers you’ll pay a flat monthly fee to receive a specific set of IT services that can include
Proactive remote monitoring and management
Backup and Disaster Recovery
AntiVirus and network security and protection
Ongoing software updates and patch management
NOC and Help Desk support
Mobile services and support
Detailed weekly/monthly reports
And many others
The key outcome and benefit to you is a reliable, optimized, high-performance network that helps ensure optimal employee productivity and protection of your revenue.