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IT Support Service Level Agreement

With IT Support Service Level Agreement, your critical IT systems and data are protected 24/7 even when you are fast asleep dreaming up new ways to grow your business.

What is IT Support Service Level Agreement?

A IT Support Service Level Agreement relationship with Pison Computers results in a predictable, proactive approach to the management and maintenance of your critical IT systems. We use a state of the art remote monitoring and management (RMM) system to:

  1. Proactively monitor the health and performance of your IT assets 24/7

  2. Optimize your IT systems and network to help increase stability and reliability

  3. Respond with rapid remote remediation when there is a problem.?

What you get

We do not promote a one-size fits all approach. The managed services relationship is based on your specific business and IT needs. With Pison Computers you’ll pay a flat monthly fee to receive a specific set of IT services that can include

  1. Proactive remote monitoring and management

  2. Backup and Disaster Recovery

  3. AntiVirus and network security and protection

  4. Ongoing software updates and patch management

  5. NOC and Help Desk support

  6. Mobile services and support

  7. Detailed weekly/monthly reports

  8. And many others

The key outcome and benefit to you is a reliable, optimized, high-performance network that helps ensure optimal employee productivity and protection of your revenue.

Get an IT Support Service Level Agreement Now

010 020 5885

one of our professional sales persons will setup a meeting with you